Cisco Unified CallManager is installed on Cisco Media Convergence Server ( MCS ) 7800 Series of server platforms and selected third-party servers. Additional services such as unified messaging, multimedia conferencing, collaborative contact centers, and interactive multimedia response systems interact with the IP telephony solution through Cisco Unified CallManager APIs. Cisco Unified CallManager extends enterprise telephony features and capabilities to packet telephony network devices such as IP phones, media processing devices, voice-over-IP ( VoIP ) gateways, and multimedia applications.
Cisco Unified Communications Manager (CUCM), also commonly refered to as Cisco Unified CallManager (CUCM) and Cisco CallManager (CCM), is a software based IP call agent platform sold by Cisco Systems.ĬallManager is the call-processing component of the Cisco Unified Communications System.
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